Knowing they couldn’t turn a blind eye to subscribers’ opinions, The Hustle decided to take action, creating a feedback forum that inspires innovation.
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Reputation Management
Why Good Deeds Can Be Bad for Brands
Brands have every right to put their weight behind a cause they truly believe in. The tricky part is making sure these actions come across as genuine.
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The .SUCKS Guide to Libel Online
We break down what constitutes defamation online, how it impacts brands and corporations, and what legal teams should know to protect a brand’s image.
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The Mistakes Embraced and Lessons Learned
When Airbnb was called out for discriminatory hosts, the company took ownership of the problem and went all in on a commitment to inclusivity.
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